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Volume :39 Issue : 1 2011      Add To Cart                                                                    Download

Library Use and User Satisfaction with Library Services at Jaber Al-Ahmad Central Library of Kuwait University

Auther : Husain Al-Ansari - Mai Al-Kulaib

This study investigated library use, information-seeking patterns, and user satisfaction with library resources and services at three colleges at Kuwait University. Data were gathered through questionnaires from 381 full-time students registered at the College of Arts, College of Social Sciences, and the College of Administration Sciences. Results indicate that the majority of respondents make limited use of the library; they use the library mainly as a place to study and for borrowing and returning books. Books and internet resources are the main sources of information. Respondents are generally satisfied with the services and facilities provided by the library. Based on the findings the authors made various recommendations for the improvement of the library programs and services.

Key words: User studies, User satisfaction, Academic libraries-Kuwait.

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Aug 09, 2020

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