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Volume :32 Issue : 4 2004      Add To Cart                                                                    Download

Job Satisfaction amongKuwaiti Security Officers

Auther : Abdel Hamid M. Al-Abassi

The objective of the study is to determine the level of job satisfaction among officers serving in the Ministry of Interior (MOI), and identify the effects of personal and occupational qualities on job satisfaction and loyalty. To do this, the following hypotheses were suggested and verified: The percentage of job satisfaction and loyalty among Kuwaiti security officers is more than 80%; there exist significant statistical differences in job satisfaction and loyalty amongst Kuwaiti security officers which are dependent on personal and occupational qualities; there is a correlation between job satisfaction, total loyalty , the desire to quit work and communication system. The study also proposes a model that clarifies the correlation between personal, vocational traits and job satisfaction. A questionnaire of two parts was designed, the first devoted to personal information ; the second comprising 39 items measured according to the Likert five points scale to evaluate degree of job satisfaction, loyalty and means of communication in the security establishment. 415 police officers were asked to answer the questionnaire. To analyze the collected data, adequate statistical procedures were used (F test variance analysis, linear correlation, confirmatory factor analysis and path analysis). The main results indicated that the ratio of total job satisfaction was 70%, while total loyalty was 73% and the desire to quit work was 36%. A significant proportional relationship was noticed between complete job satisfaction, total loyalty and means of communication; while the relationship between them and the desire to quit work was an inverse one. The study further showed that personal and occupational qualities, with the exception of those pertaining to social status, exhibited immaterial differences in degree of job satisfaction. The proposed structural model clarifies this relationship accurately and hence can be considered reliable.

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