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Volume :14 Issue : 3 2007      Add To Cart                                                                    Download

Developing Competitive Advantage through Knowledge Management and Intellectual Capital

Auther : Michel S. Chalhoub
Nouri M. Beyruti

Organizations practice knowledge management through people processes and systems. But current performance measures focus mostly on financial indicators. The study examines intellectual capital as a competitive advantage and develops a monitoring framework. Based on a sample of Middle Eastern companies, it identifies five major factors that tie company performance to knowledge management: (1) employee knowledge and growth, (2) market intelligence, (3) strategic alliances, (4) decision-making knowledge flow, and (5) information systems. These factors prove to be applicable indicators and should, therefore, be used to drive higher performance in a learning organization. The statistical analysis shows a significant positive correlation between the first, third, and fourth factors and overall company performance. These three factors could be adopted as senior management key success factors.

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Nov 19, 2019

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