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Volume :13 Issue : 1 2006      Add To Cart                                                                    Download

Towards a Path Model to Study the Effect of Social Insurance on the Satisfaction

Auther : M. Alfiky
Mahmoud J. Hamza
Hosny I. Hamdy

In this research, a path analysis model, using structural equation approach to study the causal relationships between the system of social insurance in Kuwait and the insured clients satisfaction, is established and justified. Direct and indirect effects of input variables are assessed to discuss the significance of the relationships. The analysis revealed several facts regarding the current system. Although the current changes in the social systems provided some advantages, these achievements are not enough to gain clients satisfactions. More benefits are anticipated from the government to maintain the required balance in social structure. It is also evident that the current system of social insurance lacked fairness between who are still in the work force and those who are retired. We recommend revision of the current system to mend such deficiencies in order to achieve a reasonable balance between premiums and the exchanged amounts. We also recommend that further investigations are needed to continually monitor any development, updatings or changes in the current system of social insurance.

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Nov 19, 2019

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