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Volume :3 Issue : 2 1996      Add To Cart                                                                    Download

The Relationship of Role Conflict, Role Ambiguity, Job Satisfaction and Demographic Variables of Information Technology Professionals Working in Saudi Organizations: An Empirical Study

Auther : Abdullah H. Abdul- Qader
Abdul-Rahem A. Al- Meer

This study examines the relationship of role conflict, role ambiguity, job satisfaction and demographic variables utilizing a sample of 148 information technology professionals working in various Saudi organizations. The results indicate that role conflict and role ambiguity are significantly positively correlated. Further, both role conflict and role ambiguity are significantly negatively correlated with job satisfaction. Monthly income is significantly related to both role conflict and role ambiguity; whereas tenure is significantly related to role conflict only. Additionally, results indicate that there are no significant differences among four clusters of information technology professionals (1. Application programmers, 2. System Analysts, 3. User Technical Support, and 4. System Support) with regard to role conflict, role ambiguity and job satisfaction. Possible explanations for the findings are discussed in light of previous research followed by recommendations and directions for future research.

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