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Volume : 27 Issue : 3 2020

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Author :Mervat M. Elsaid
Discipline :Human resources

The Mediating Role of Job Crafting in the Relationships Among Job Autonomy and Both of Service Innovative Behavior and Service - Oriented Organizational Citizenship Behavior

Purpose: This study aimed to examine if job crafting intervention mediates the relationships among job autonomy and both service innovative behavior and service-oriented organizational citizenship behavior.
Study design/methodology/approach: By utilizing a questionnaire, which including items to measures the research constructs.
Sample and data: This study was conducted on a convenience sample of (398) first-line employees working in five Egyptian banks.
Results: This study concluded that job crafting intervention mediates the relationships among job autonomy and both service innovative behavior and service-oriented organizational citizenship behavior.
Originality/value: This is one of the first Arabic and English studies addressing four variables together.
Research limitations/implications: This study is only limited to five Egyptian banks and first-line employees working in them.
 
 

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Author :Omar M. Khalil, Laila Marouf and Nadia O. Khalil
Discipline :

Academics’ Knowledge Sharing Attitudes, Intentions, and Behaviors: The Influence of Individual Characteristics

Purpose: In a higher education institute (HEI), knowledge sharing (KS) practices and the factors that could influence them are imperative to KS enhancement efforts. This study aimed to answer two main questions: (1) To what extent do academics at a major Middle Eastern HEI hold favorable KS attitudes, practice KS, and intend to continue sharing knowledge in the future? (2) What influence do the individual characteristics of gender, age, academic field, academic rank, experience in the HEI, and education level have on academics' KS attitudes, intentions, and behaviors?
Study design/methodology/approach: The present study is a single case study where Kuwait University (KU), a comprehensive public Middle Eastern university, is the research setting. A single item (question) was used to measure each of the individual characteristics, and multi-item measures were used to measure KS attitude, intention, and behavior. An English-Arabic data collection survey was developed for data collection from full-time academics at KU.
Sample and data: A convenience sample, including 207 complete responses (14.5% of the total population of academics), was collected. The data set was then analyzed using descriptive statistics, factor analysis, and multivariate analysis of variance (MANOVA) procedures to answer the two research questions.
Results: Academics in the sample were found to hold favorable KS attitudes, intend to share knowledge in the future, and practice significant KS via organizational and personal channels. Furthermore, gender, age, academic field, academic rank, experience, and education level were found to have varying main and interaction effects on KS attitudes, intentions, and behaviors.
Originality/value: This study provides novel evidence on academics’ KS attitudes, intentions, and behaviors along with the effect of individual characteristics on these KS-related factors in a HEI operating in the Middle East. It also reveals that the influence of an individual characteristic is often contingent on its interactions with the other characteristics, and therefore, the main effect of that characteristic should be carefully interpreted.
Research limitations/implications: The results of this study must be carefully construed since they are based on a single case study and were derived from a one-time, cross-sectional data set. Yet, these results add to the developing body of knowledge on global KS practices and the effect of individual characteristics on KS attitude, intention, and behavior. They also provide a proper foundation for policy formulation aiming at fostering KS effectiveness in the investigated HEI and similar HEIs.
 

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Author :Sanaa M. Abo Lifa
Discipline :HR management

The Relationship between the Dimensions of Soft Leadership and the Behavioral Integrity in the Working Environment in Employees at Al-Jouf University

Purpose: The study aimed to study the relationship between the dimensions of soft leadership and the behavioral integrity of employees in the working environment of workers at Al-Jouf University. As well as revealing the significant differences in the direction of workers for the dimensions of soft leadership (vision, communication, emotional intelligence) and the behavioral integrity of workers in the work environment according to demographic variables (gender, nature of employment, age, duration of work at university).
Study design/methodology/approach: The study adopted the descriptive analytical method as a method of study in addition to the survey, in order to describe the characteristics and variables related to the problem of study and test the study assignments.
Sample and data: Applied to a sample of (337) individual staff at Al-Jouf University. Questionnaire used to collect the required data, questionnaire list was distributed to all the vocabulary of the study sample, and (251) lists were recovered by (74.48%).
Results: The study revealed a moderate degree of awareness of the dimensions of soft leadership and behavioral integrity of employees in the work environment, the existence of a positive significant relationship between the dimensions of soft leadership and the behavioral integrity of employees in the work environment, and the existence of significant differences in the perception of employees the dimensions of soft leadership and behavioral integrity of employees in the work environment according to (the nature of the job, the duration of work at the university).
Originality/value: The current study provides knowledge about soft leadership and behavioral integrity to employees in the work environment, collecting data from a sample of Arab participants provides meaningful evidence of the external honesty of soft leadership as a predictor of the behavioral integrity of employees in the work environment. Soft leadership at the university can be seen as a valuable resource for their employees to enhance behavioral integrity in the work environment and improve their safe connection to the workplace. In other words, soft leadership serves as an important tool in promoting the behavioral integrity of employees in the work environment. The findings revealed in the current study added to the growing content of scientific work on the impact of soft driving on subordinates, and contributed to further study on the sincerity of soft driving theory.
Research limitations/implications: The academic limits of the study were the study of the variable dimensions of soft driving dimensions, the behavioral integrity of workers in the working environment, and the human limits were represented by a simple random sample of workers at al-Jouf University. In the current study, data collected over a short period of time were based on cross sectional and could not be relied on long-term longitudinal data due to time, effort and cost.
 

 

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Author :Khaled H. Zebdeh
Discipline :finance

The Impact of Financial Performance on Corporate Social Responsibility. An Empirical Study on Listed Palestinian Banks

Purpose: The study aims to empirically investigate the impact of financial performance by using return on assets, equity, earning per share, and net profit (ROA, ROE, EPS, NP). In addition, the study also investigates the bank size and the paid-up capital as control variables on the banks' social responsibility (CSR) of the listed banks in the Palestinian stock exchange.
Study design/methodology/approach: The study relied on the descriptive and analytical approach in studying social responsibility aspects and analyzing annual data related to the study problem. The researcher employed a panel data regression model with fixed effects (GMM) methods using the Eviews program.
Sample and data: The study was applied to seven listed banks during the period 2010-2019. The collected data was converted to quarterly data to increase the number of observations, facilitate statistical analysis, and overcome the problem of discrepancy and outliers of the huge data used and converted to the algorithmic formula, such as net profits and net revenues.
Results: A negative relationship between CSR and ROA, EPS, and ROEwas found. On the other hand, a positive association between CSR and NP, PCT, and SIZE was induced. The study found that when the contribution of expenditures on social responsibility by listed Palestinian banks increases, it will positively impact its net profit and a negative one on returns distributed to the owners and investors.
Originality/value: The majority of scholarly studies have focused on the subject of social responsibility by examining the impact of social responsibility on the financial performance of companies. This study investigated the subject in a reverse way by studying the effect of financial performance indicators on the degree of participation of Palestinian banks included in social responsibility to benefit from its results in promoting the concept of corporate social responsibility.
Research limitations/ implications: This study is limited to the Palestinian banks, specifically the seven listed banks on the Palestine Stock Exchange, given that these banks direct their activities towards social responsibility in the Palestinian territories, unlike the foreign banks.
 

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Author :Mohamed E. Mousa /Mahmoud A. Kamel
Discipline :Information Systems

Analysis of Some Potential Barriers to Digital Transformation in Egyptian Public Universities from the Viewpoint of IT Experts

Purpose: This paper aimed to identify the potential Barriers to Digital Transformation (DT) based on literature review, and to analyze the interactive relationships between these barriers and arrange them in terms of their mutual impact and their direct and indirect relationships considering IT experts' opinions in Egyptian public universities.
Study design/methodology/approach: The Qualitative Research methodology was adopted to identify potential barriers to DT, as well as their mutual relationships, and to arrange them according to their impact on the DT process, from the viewpoint of IT experts in the Egyptian public universities. Based on Interpretive Structural Modeling (ISM) and MICMAC analysis using R v.4.0.2 software.
Sample and data: To model the relationship between barriers, Data were collected from 60 IT specialists in some Egyptian public universities, through a questionnaire to identify interrelationships between barriers of DT.
Results: The results indicated that all eleven potential barriers could impede -with different degrees- the DT process in the Egyptian public universities. The barriers were ranked considering their mutual influence relationships. So ``employees' fear of losing a job (B6), resistance to change (B5) '' was the most influential barriers, while`` the difficulty of convincing stakeholders of the benefits of digital transformation (B2), a lack of standards and reference frameworks that regulate digital transactions (B3)''. `were the least influential.
Originality/value: This research used ISM and MICMAC analysis, and this is among the first attempts to explore the Interrelationships between barriers of DT in the universities in Egypt and Arabian countries. Moreover, this research is also useful for academics and practitioners to better understand the phenomenon of DT, and that the solutions must be integrated, to reflect the mutual influence between Barriers and the priorities for facing them.
Research limitations/implications: This study was conducted under some limitations, that primary data used in measuring direct and indirect relationships between barriers were collected according to the Qualitative Research methodology (experts opinion) using OR techniques (e.g. ISM, MICMAC analysis), as well as the need for empirical studies to verify the validity of the study results.
 

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