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Author :Amani H. Elemawi
The Role of Employee’s Mindfulness as Input to Support Customer Knowledge Management in Egyptian commercial banks(in Arabic)

Aim of the Paper: This paper aimed to examine the Impact of Employee’s Mindfulness on Customer Knowledge Management in Commercial Banks in Egypt.
Study Design: The research adopts a descriptive approach to study the characteristics and variables related to the study problem.
Sample and Data: To collect the necessary initial data, 247 surveys were distributed to first-line employees in commercial banks - the number of valid surveys was 193.
Results: The findings revealed a significant positive impact of employees’ Mindfulness on their ability to manage customer knowledge processes in commercial banks in Egypt.
Conclusion: The study recommends that Egyptian commercial banks management pay attention to mindfulness in the work environment because of its pivotal role in improving employees’ ability to deal with processes of customer knowledge management.

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Author :Hasan A Abbas
The Relation between Depression and Addiction to Online Games in Kuwait

Aim of the Paper: This paper investigates Belongingness Theory’s effectiveness in explaining addiction to play online gaming and, indirectly, depression.
Study Design: A special instrument is employed for the purposes of this study. Data are analyzed using different statistical tools such as Confirmatory Factor Analysis, Univariate analysis, and Structural Equation Modeling.
Sample and Data: The conceptual framework empirically tests 526 players of online games in Kuwait.
Results: The results show that all study hypotheses are significant. A sense of belonging significantly impacts addiction. In addition, the results show that two types of depression are affected by addiction.
Conclusion: Belonging directly affects addiction and, indirectly, two types of depression. Also, users should be aware of the negative effects of overusing online games and the need for socialization. If online game habits begin to interfere with work, social life, study, or personal emotions, users should note that they are in a negative state and, therefore, should reduce their online presence. 
 

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Author :Nayef N. Alshammari
The Spillover Effect of Government Spending on Banking Performance in Kuwait

Aim of the Paper: This study investigates the impact of government intervention on the performance of the banking industry in Kuwait.
Study Design: The estimated model is tested using techniques of pooled OLS, fixed effect, and random effect.
Sample and Data: The yearly data set covers seven commercial banks from 1993 to 2017.
Results: Findings show that government spending in the Kuwaiti economy deteriorates the performance of the banking system. This suggests that massive government spending tends to crowd out the role of the private sector in the economy through limiting credit channels to the banking industry. Furthermore, findings show that the effect of the financial crisis on the banking performance was only pronounced during 2008 and 2009, whereas the effect progressively disappeared after the year 2009, highlighting the strength of banking industry to prevent global financial panic.
Conclusion: Such finding delivers evidence of government intervention failure in the banking system as a support of the nature of the “Keynesian revolution”.

 

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Nov 19, 2019

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